New Direct Loan Servicing Web Site — Outage and New Address

I am a creature of habit. Every other pay period, I make a student loan payment on the morning my paycheck is deposited into my checking account via direct deposit. Yesterday, however, I was unable to make my usual student loan payment because the Direct Loan Servicing website is undergoing a three-day outage while Direct Loan Servicing transitions to a new website address.

Fortunately, my payment is not in danger of being late, since I will still have a couple of days to spare when the new Direct Loan Servicing site is unveiled on Monday. But I am ever so slightly annoyed that I was forced to deviate from my usual payment routine to accommodate the transition to the new site.

Surely it must have been possible to prepare the new site for launch without taking down the current Direct Loan Servicing site. In any case, rather than having all my bills paid up promptly after receiving my paycheck, I must now remember to make my payment on Monday morning.